Key Responsibilities:
Answer incoming calls and respond to customer queries

Make outbound calls for follow-ups or customer outreach

Provide accurate information and resolve issues efficiently

Maintain clear records of customer interactions

Follow scripts and company procedures where required

Requirements:
Prior experience in a call center or customer service role is preferred

Clear and confident English communication skills (spoken and written)

Ability to handle high call volumes with professionalism

Basic computer skills and familiarity with CRM systems are a plus

Quiet work environment and reliable internet connection

To apply, please follow these instructions:

Search on Google for “Total Shape” then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that hundreds of applicants are competing for the position.

Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.

We will contact you if we believe you’re a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.