Earn up to $5,500 per month (depends on experience) as Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.
Head on over to search on Google for âVenture Smarterâ then go to our Career page from the homepage â if you dare to aspire for better in your career!
What the job entails:
⢠Answer incoming calls and emails from customers and respond to their questions and concerns
⢠Provide information about our products and services, such as features, benefits, pricing, and availability
⢠Process orders, payments, refunds, and returns, and update customer records accordingly
⢠Resolve customer issues and complaints, or escalate them to the appropriate department or manager
⢠Stay updated on our products and services, policies and procedures, and industry trends and best practices
Job Requirements:
⢠High school diploma or equivalent; bachelor's degree in a related field is a plus
⢠Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry
⢠Excellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholders
⢠Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk
