Company Profile

TeleTech Cainta, Rizal, Cainta, Rizal, Philippines
Updated: 11/2013 

Since 1982, TeleTech has led the industry with strategic, innovative customer experience solutions to drive increases in customer loyalty and shareholder value. 2011 to Present - Redefining the Customer Experience: Acquires technology leader eLoyalty to enhance multichannel customer experience capabilities for clients and their customers. Expands suite of cloud-based technologies and services to include premise-based offerings. Establishes a strategic partnership with Satmetrix, co-developer of the Net Promoter® Score (NPS®), and begins building NPS measurements and processes into delivery capabilities. Makes strategic acquisition of iKnowtion to bring deep data analytics methodology to the client base.



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Headquarters: Cainta, Rizal,PH

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